It’s time to incorporate an incident management system
According to Gartner Group, the world’s leading IT research and advisory company, approximately 65% of businesses are not using any Incident Management system. Does it mean these businesses are so well-oiled that incidents rarely occur and there is no need to invest in any Incident Management system?
This is hardly the case. In fact many large organization are still using the good old “Fire Incident Report” book to record and follow up on fire related incidents.
“65% of businesses are not using any incident management system”
– The Gartner Group
When incidents are documented in handwritten notes, looking for information in the notepad or notebook can be difficult. The data would require physical access for others to read, it is subject to loss or damage, and it is incompatible with computerized workflow systems.
The Proactive Incident Logbook is a software application that links to the Proactive Alarm Monitoring System.
We provide full professional services to make sure transition to a fully functioning system is smooth, timely and cost effectively.
Please see our professional service offerings for more information.